Privacy Policy
WeCan CRM. Last updated: March 2026.
WeCan CRM ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform and related services.
Information we collect
We collect information you provide directly (e.g. when you create an account, add contacts, or use integrations), including name, email, company details, and contact and lead data you store in the CRM.
When you connect third-party services such as Meta/WhatsApp, we receive and store data necessary to provide the integration (e.g. phone numbers, message content, and identifiers). That data is processed in accordance with this policy and the third party's terms where applicable.
We automatically collect usage data (e.g. how you use the product, device and browser information, and log data) to operate, secure, and improve our services.
How we use your information
We use the information we collect to provide, maintain, and improve WeCan CRM; to process transactions and send related communications; to provide customer support; to detect and prevent fraud and abuse; to comply with legal obligations; and to communicate with you about the service, updates, and offers where you have consented or where permitted by law.
Sharing with third parties
We may share your information with service providers who assist us in operating our platform (e.g. hosting, analytics, payment processing, email delivery). These providers are contractually bound to use the data only for the purposes we specify.
When you connect Meta/WhatsApp or other integrations, we send and receive data through those platforms. Meta and other third parties may process that data according to their own privacy policies. We encourage you to review their policies when you enable an integration.
We may disclose information if required by law, to protect our rights or safety, or in connection with a merger, sale, or other transfer of assets, subject to applicable law.
Cookies and similar technologies
We use cookies and similar technologies for session management, preferences, security, and to understand how our product is used. You can control cookies through your browser settings; some features may not work correctly if you disable certain cookies.
Data retention
We retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data subject to applicable law and our retention requirements.
Your rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict certain processing. To exercise these rights, please contact us using the details below. We will respond in accordance with applicable law.
Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Contact
For privacy-related questions or requests, contact us at privacy@wecancrm.com or through the contact options provided in the WeCan CRM application.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Your continued use of WeCan CRM after changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.